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techbeck
Visitor III
April 8, 2022
Question

Cant Install FortiSIEM Linux Agent on Ubuntu 21

  • April 8, 2022
  • 4 replies
  • 2744 views

I cant install my FortiSIEM Linux Agent on my Ubuntu 21 with the last install script from Fortinet Support. 

 

The Error message:

No matching OS

INSTALLATION FAILED

 

Try to install with Linux Agent script

2022-04-08 10_20_37-Ubuntu-FortiSIEMAgent-20220406-TB - VMware Workstation.png

View my os-release information file or link

 

2022-04-08 10_50_38-Ubuntu-FortiSIEMAgent-20220406-TB - VMware Workstation.png

2022-04-08 11_12_10-Ubuntu-FortiSIEMAgent-20220406-TB - VMware Workstation.png

 

The Content of the last version FortiSIEM Linux Agent Script

 

2022-04-08 11_12_59-D__FortiSIEM_PoC_fortisiem-linux-agent-installer-6.4.0.1412.sh_fortisiem-linux-a.png

 

If my Costumer ask me just use Ubuntu 21 to install Linux Agent, how to solve this Issue?

 

  

 

4 replies

Contributor
April 11, 2022

Hello techbeck, 

 

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible. 

 

Thanks, 

  Fortinet Community Team 

simrankarki
New Member
September 16, 2024

Hi, Did you found any workaround for this one? I am facing same issue while installing on Red hat 

Richie_C
Staff
Staff
October 2, 2024

Hi @techbeck 

 

Maybe you already checked, but according to the documentation, Ubuntu 21 is not listed in the supported versions. 

 

https://docs.fortinet.com/document/fortisiem/7.2.3/linux-agent-installation-guide/201446/fortisiem-linux-agent#/document/fortisiem/7.2.3/linux-agent-installation-guide/201446/fortisiem-linux-agent#Supported_Operating_Systems

 

The only possible solution I am aware of is to speak to your account team about raising a new feature request. 

 

Regards

mnovelli
Staff
Staff
October 17, 2024

Hello, I think that /usr/bin/lsb_release binary missing. You can try to install it using following command:

sudo apt-get install lsb-release