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ABUELKHAIR
ABUELKHAIR
New Member
August 24, 2022
Question

Cant access CLI consul from the Fortigate portal

  • August 24, 2022
  • 3 replies
  • 3136 views

Hi,

 

I have FG40F firmware 7.2.1 

I Cant access CLI consul from the Fortigate portal when i access the fortigate portal (the one at the top right)

Not sure why 

This is my 1st experience with firmware 7.0

Any tips 

 

Thanks

3 replies

xsilver_FTNT
Staff
xsilver_FTNT
Staff
August 24, 2022

Hi @ABUELKHAIR 

 

if you access your FortiGate directly, via connected net, or console cable, then what do you see in FortiGate Cloud widget on Dashboard ?
Is your unit registered, or is it like mine ? 

xsilver_FTNT_1-1661347146480.png

 

Do you see that unit in FortiGate Cloud connected OK or with trouble ?

 

xsilver_FTNT_2-1661347342263.png

 

 

ABUELKHAIR
ABUELKHAIRAuthor
New Member
April 11, 2023

Its already connected to the Fortigate cloud and i can access it from there with web but CLI not working at all it was working before!

sagha
Staff
sagha
Staff
August 24, 2022

Hi @ABUELKHAIR, 

 

Which browser are you using? Have you tried from a different browser? 


Thanks,

Shahan

ABUELKHAIR
ABUELKHAIRAuthor
New Member
April 11, 2023

I tried different browsers Chrome, Edge, and Firefox  

anikolov
Staff
anikolov
Staff
August 24, 2022

Hi @ABUELKHAIR,

I am aware of one bug that is actually fixed in 7.2.1 when you try to login from forticloud to fortigate so this might be relapse of the issue. Just to confirm the behavior, is it the flow of the problem this way: login to forticloud --> login to fortigate from forticloud --> open cli --> cli not working? If this is the case, please open a ticket with TAC, so we can report this issue for a possible relapse. 

 

Regards,

 

ABUELKHAIR
ABUELKHAIRAuthor
New Member
April 11, 2023

No only 7.2.1 other firmware same issue i can open CLI 

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