Cannot View GUI in fortigate 100D 5.0 patch 5

Qs;

Is this a  chrome issue or ALL browsers? Are running the latest chrome-version?

Is the  httpd or httpsd proc running?

get sys perf top

diag sys process dump<pid#>

Have you tried to kill the proccess?

diag sys kill 9 <pid#>

What does diag sys top show you?

How's you  overall  system performance?

get sys perf status

Hello,

Yes, you can try different browsers. You may see '500 error' when you access the Fortigate GUI.

You can reboot the device which should fix the issue. Also, there is a known issue for this which is fixed in later patches.

Hi EMNOC,

Only happen in Google chrome (Firefox and IE can view) , and it already latest version.

I try like you suggest

get system perf top -> httpsd is running on top

get system perf status -> seem to be normal

Could you suggest what to do next ?

Thanks

Millibhu

What version of chrome? Since it's chrome effecting only,  try not using chrome and open a ticket with TAC.

FWIW I would update to  the latest chrome version, I  run "version 44.0.2403.130 (64-bit)" which i believe is the latest for my OS. I have or seen very little issues with CHROME, and most of my stuff is on MR3_18 and 5.0.x.

Ken