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Abouzar10
New Member
April 11, 2019
Question

cannot ping mgmt1 ip address

  • April 11, 2019
  • 1 reply
  • 5649 views

Hello,

Please, I configure mgmt1 and allow ssh and ping on fortigate 5.2. When try to ping, it doesnt working and when trying to connect by ssh it doesnt work. I just enable the mgmt1 port status  to up, and set ip 192.168.1.1/24  and allowaccess ssh ping.

Please, any idea????

Thank you!

 

    1 reply

    Toshi_Esumi
    SuperUser
    SuperUser
    April 12, 2019

    A couple of thing to check first

    - any "trusthosts" is configured on admin users?

    - Is HA configured?

    Abouzar10
    Abouzar10Author
    New Member
    April 12, 2019

    Hello  Permalink

    Thank you for your support. Yes, trusthosts is configured and HA is configured. But I disconnected the HA cable(even HA config exist) when I was doing mgmt1 config.

    What is to be done to solve this issue please? I have to access mgmt1 by ssh to past new configs.

    Thank you for your support! 

    Toshi_Esumi
    SuperUser
    SuperUser
    April 12, 2019

    If you can't ping from the same subnet locally, likely mgmt1 subnet is not in your trusthosts. Just add it.

    If you can't ping outside of the subnet, likely mgmt1 is configured under ha-mgmt-interfaces and the gateway is not configured properly. Check config for ha "config sys ha".