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JOATMON
New Member
December 11, 2020
Solved

Cannot get fiber interface to show "up". Can I confirm SFP Module functionality?

  • December 11, 2020
  • 5 replies
  • 14628 views

I ordered an SFP module that should be compatible with my 200D.  However,  I cannot get the interface up. Note that this is my first time ever working with fiber.  Most recently, I have tried setting the speed manually to 1000full, however this isn't working.  Is there some way to "test" this SFP module? Or anything else I should try?

 

# config system interface

# edit dmz1

# show 

  "set speed 1000full"

# diag hardware deviceinfo nic dmz1

  "status :down"

  "Speed :10"

  "Duplex  :half"

# set speed 1000full

# show

  "set speed 1000full"

# diag hardware deviceinfo nic dmz1

  "status :down"

  "Speed  :10"

  "Duplex :half"

 

p.s. This editor is frustrating.

    Best answer by Toshi_Esumi

    I would think either a bad/wrong SFP or a bad slot.

    5 replies

    Toshi_Esumi
    SuperUser
    SuperUser
    December 11, 2020

    Also I would try "get sys int transceiver dmz1" to see if the unit sees the SFP. If it's detected, it would show TX/RX optical level. If the numbers look normal, I would set a loopback with either dmz1 to dmz2 or a TX-RX loopback cable.

    If it shows one way without a loopback, I would check the other end. Might need to call the vendor if that's on their end.

    Then finally if none of above found the cause, I would open a ticket to get help from TAC.

    JOATMON
    JOATMONAuthor
    New Member
    December 11, 2020

    FG200D # get sys int transceiver dmz1
    ioctl SIOCETHTOOL.ETHTOOL_GMODULEINFO error(-1)
    Interface dmz1 - Transceiver is not detected.

     

    :(

     

    I'll try putting it in the other slot, but any other ideas?

    edit: Same result in dmz2.  I guess I'll order a new transceiver. 

    Toshi_Esumi
    SuperUser
    SuperUser
    December 11, 2020

    I would think either a bad/wrong SFP or a bad slot.

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