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kiemma2709
New Member
October 29, 2018
Question

Cannot Boot - startup Fortigate 80C

  • October 29, 2018
  • 1 reply
  • 8162 views

Dear all

I have a Fortigate 80C running version 5.2 but in one day after power off and turn on the system can not boot, and appear errors in the attachments. I tried many ways but ca not solve the problem. When i type the answer character the system will hang, i can not do anything. Please help me.

Thanks so much !!!

    1 reply

    rwpatterson
    New Member
    October 29, 2018

    Looks like a USB error. Try removing any USB device and restarting the unit.

    sw2090
    SuperUser
    SuperUser
    October 30, 2018

    if you have USB devices connected - rwpatterson might be right. In this case you could try what he suggested.

    Also it could have happened that something has corrupted your boot device in some way. This could happen if you just power off your unit without doing shutdown before.

    In this case you would have to enter the boot menue and format your boot partition and afterwards use tftp to upload the firmware again. However in this case all data - including your config - is lost!

    mamuning2017
    New Member
    November 20, 2018

    Hi There;   Got so much exposure in resetting 50E's (around a hundred times) since we distributed 400 of these to bank branches.    The $1 trick is: 1. Unplug the power.  2. Watch and wait  for the LEDs to start to blink (LAN, WAN and STA leds).  3. After about 5 seconds after the STA led  blinks, press the small reset button at the back using a paper clip, keeping it pressed until you see the leds blink orange, then red. At this stage, you can release the button.  4. Congratulations. You have manually factory-reset your Fortigate.  5. Cheers and have a beer.. :)