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bootstrapper
bootstrapper
New Member
September 3, 2018
Question

Cannot access gmail on static IP address

  • September 3, 2018
  • 2 replies
  • 6780 views

Hi, this happened lately and it leave me scratching my head, 

Suddenly our computers can't access gmail when they are on static IP address but they can access it when we set it to DHCP?

I didnt touch anything on the fortinet settings so I was wondering what could have happened there?

Model: Fortiwifi 30E Version 5.4.1

 

Thanks in advance

 

-Boots

    2 replies

    bootstrapper
    bootstrapperAuthor
    New Member
    September 3, 2018

    I forgot to mention, this only happened on the computers that have default access, full access PC works well.

     

    Thanks

    Ashik_Sheik
    Ashik_Sheik
    New Member
    September 3, 2018

    Hi,

     

    Please provide more information on design .It looks like you have DNS issue.Check both DNS are same.

     

    regds,

     

    Ashik

    bootstrapper
    bootstrapperAuthor
    New Member
    September 4, 2018

     

    Computers are all on local static IP address, mostly on default access, the settings on our fortigate were rarely touch, most settings are on default. 

    If it's a DNS issue how can we check that?

     

    Thanks,

    Ashik_Sheik
    Ashik_Sheik
    New Member
    September 5, 2018

    Hi,

     

    Try to ping www.google.com from pc behind FG.Also ping same from working PC's .

     

    If u want to check DNS resolution goto cmd in windows pc and run nslookup will show ur dns server .

     

    regds,

     

    Ashik

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