Can't route traffic over SSL VPN on Windows 10

There are some similar threads but here's what we are observing. Computers that are running Windows 10 with Junos Pulse installed that then have the Forticlient installed (5.4 or below) will connect successfully but not be able to ping any remote computers.

I spoke with an engineer at length about this and he confirmed that our SSLVPN was configured correctly and that traffic was moving though the interfaces as expected. To confirm it's a client issue we've gone as far as installing a VM on an affected machine to see if it would work with the same credentials (it did).

Since this is looking more and more like a client issue related to Windows 10 and perhaps Junos Pulse, does anyone have thoughts about what we could do to resolve this? We've already tried numerous uninstalls, reinstalls, etc. with no success.

Thanks in advance.