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yasniel
New Member
October 29, 2025
Question

can't install the free version of Forticlient VPN on Windows 11 ARM.

  • October 29, 2025
  • 4 replies
  • 670 views

Hi guys,

 

I can't install the free Forticlient VPN client on Windows 11 ARM. It doesn't generate any errors, it just rolls back and returns the following message:

 

Captura de pantalla 2025-10-29 125816.png

 

 

 

This was the version I downloaded:

 

Captura de pantalla 2025-10-29 130002.png

 

4 replies

AEK
SuperUser
SuperUser
October 29, 2025

Hi Yasniel

Try check if there is any installation log file, it might be somewhere inside programfiles\fortinet\forticlient or something similar.

Also try search if any relevant log has been generated at that time in Windows events.

AEK
BSarkis
New Member
October 30, 2025

I'm currently having the same issue with version - 7.4.3.1790

I could not find any logs or events in event viewer.

 

However after attempting to install another version ( 7.4.4.1887 ) it installed successfully but the application would not open.

 

You could see the fortinet console running in processes though.

AEK
SuperUser
SuperUser
October 30, 2025

The free 7.4.4 is not available yet, so I guess you mean FortiClient the licensed version. In this case you can open a ticket.

AEK
BSarkis
New Member
November 24, 2025

Bump - Still facing this issue with the free version

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