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S-GenZ
New Member
September 7, 2022
Question

Can FortiMail unit remove attachement files?

  • September 7, 2022
  • 6 replies
  • 4459 views

I want to remove attachement files from email which virus detected or contents filter matched.

I found "Replace infected/suspicious body or attachment(s)" and "Replace with message" on antivirus and contents profile actions, but that's only replacing, not removing.

Anybody know how  configure to remove attachement files?

 

FortiMail VM02
v7.0.3(GA), build189, 2022.03.16
Gateway-Mode

 

FortiMail 

6 replies

Demir21
Staff
Staff
September 9, 2022

By specifying "Replace infected/suspicious body or attachment(s)" it allows the body of the email to be delivered to the intended recipient without the malicious attachments,so it will remove the infected attachment with a replacement message. 

You can find more information on the following link: https://help.fortinet.com/fmail/archives/3_0/fortimail-admin/wwhelp/wwhimpl/common/html/wwhelp.htm?context=FortiMail_Online_Help&file=FortiMail_Online_Help-10-06.html

S-GenZ
S-GenZAuthor
New Member
September 9, 2022

Thank you for reply.

But I don't want to have replace message.
I need that just remove attachment without replace message.
Can it do?

Demir21
Staff
Staff
September 12, 2022

It is a prebuild feature in Fortimail that cannot be removed. It can only be edited. I  checked  the CLI reference under customized-messages and there is no delete command. I tested it also in different firmware versions.

S-GenZ
S-GenZAuthor
New Member
September 14, 2022

Thank you Demir21.

I'm sad to hear that. Thanks anyway.

gfleming
Staff
Staff
September 13, 2022

Look into Content Disarm and Reconstruction (CDR). I believe you can configure CDR to remove attachments that are deemed to have malicious content.

 

https://docs.fortinet.com/document/fortimail/7.2.1/administration-guide/922690/configuring-content-disarm-and-reconstruction

S-GenZ
S-GenZAuthor
New Member
September 14, 2022

Thank you for your informations, gfleming.
The CDR attachment setting document says 'Attachment handling for deferred email'.
What's exactly mean 'deferred email' ?
Is a email that was queued by network or any troubles?
Or, is a email which was queued by spam or virus outbreak?
And, Is it able to be triggered by 'Content Monitor and Filtering'?

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