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lior
lior
Explorer
April 16, 2021
Question

C24JE AP Ethernet Ports Not working after FortiWifi reboots

  • April 16, 2021
  • 2 replies
  • 2980 views

Hi guys,

 

I have a Forti AP C24JE connected to a FortiWifi 60F unit.

after the FortiWifi reloads/boots for any reason the AP Ethernet ports do not work (wifi does work on the AP)

only the physical ports on the AP stops working until i reset the AP and then they start working again.

is there a fix for this issue?

 

as a workaround i thought to add in automation a trigger for "reboot" and send this command:

execute wireless-controller reset-wtp XXXXXXXXXXX

but when i run the command it asks for validation (Yes/No) and i can't figure how to send it without confirmation..

 

any advice would be great...

 

Thanks,

Lior

    2 replies

    stoicism
    stoicism
    New Member
    November 17, 2021

    Hi,

     

    Did you ever get a response to this? I have the same issue but the ethernet ports stop eventually after a reboot so I can't trust them.

    Since you posted this there has been a firmware update which I have and it doesn't help.

    I am using POE to power the unit and was thinking of testing with an AC adapter instead to see if that has something to do with it.

    Any further information?

     

    Thanks,

    Ken

    lior
    liorAuthor
    Explorer
    February 8, 2022

    Hi Ken,

    My unit runs on AC and still facing this issue...

    Sorry for the late reply :\

    Did you find any solution to this?

    Thanks,

    Lior

    stoicism
    stoicism
    New Member
    February 8, 2022

    Hi Lior,

    Unfortunately I didn't find an answer that would work every time so I replaced it with different model AP. I see that there has been a firmware update recently but haven't tested it.

     

    Good luck,

    Ken

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