Skip to main content
fortijohny
fortijohny
New Member
August 12, 2022
Question

bug id: 676424 NETIO.SYS causes blue screen of death on FortiClient endpoints

  • August 12, 2022
  • 5 replies
  • 7355 views

Does fortinet have some updates for that bug ?? 

 

This is really starting to cause some headache ! 

 

7.0.5 and 7.0.6 are affected. 

 

I was forced to downgrade all my endpoints to 7.0.3 because all my users were getting thew BSOD. 

 

Can we plase have an update on this bug ? 

5 replies

subramanis
Staff
subramanis
Staff
August 14, 2022

Hello @fortijohny,

 

The mentioned bug will be resolved in 7.0.7 and  7.2.0 GA release

 

Thanks

Sasikumar.S

fortijohny
fortijohnyAuthor
New Member
August 15, 2022

Do you have an expected realease date ? 

subramanis
Staff
subramanis
Staff
August 16, 2022

Hello fortijohny,

The firmware 7.0.7 is expected to be release on September 20, 2022, but still subject to change.
7.2.0 is already released and you can download from support portal

Thanks
Sasikumar.S

fortijohny
fortijohnyAuthor
New Member
August 16, 2022

Hi subramanis

 

Thanks for the info.

 

For forticlient 7.2.0 I cannot find any documentation or download link in my support portal. 

 

Thank you

subramanis
Staff
subramanis
Staff
August 19, 2022

Hello fortijohny,

Please ignore my previous email

7.0.7 is expected to be release on Aug 23, 2022

7.2.0 is expected to be release on Oct 25, 2022

Thanks
Sasikumar.S

subramanis
Staff
subramanis
Staff
August 26, 2022

Hi fortijohny,

It's postponed to end of this month

Thanks

Sasikumar.S

fortijohny
fortijohnyAuthor
New Member
September 9, 2022

well ... 

 

7.0.7 is out

 

Started to test it, some device still have the same BSOD ...  it's less frequet than 7.0.6 but it still happens 

Damian2
Damian2
Visitor III
November 3, 2023

Check this, in my case it was root cause.

 

Go to Endpoint Profiles->System Settings->Edit your profile, next activate advanced option and go to Log->Level and be sure you don’t have “Debug” active.

 

Debug creates few additional logs in C:\Program Files\Fortinet\FortiClient\logs\trace and they are constantly growing even around 500MB.

 

All my laptops were running fine when Debug was active except one model Del Latitude 5510.

    SChizmas
    SChizmas
    Visitor III
    January 15, 2024

    I was facing this on 7.2.3 and rolled back to 7.0.7 where it persists-  on a Dell Latitude 5530...

    Terms & ConditionsAccessibility statement