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Jennyjcuk
Jennyjcuk
New Member
September 8, 2020
Question

Banned Word Errors

  • September 8, 2020
  • 2 replies
  • 3224 views

Hi

 

I work in a school and for many students we keep getting "Attention the page has been blocked because it contains a banned word" message, on Google searches when searching things like "speed light photography" or anything that's not bad!

 

Have done some investigation but can't see why it's blocking.

 

Any help would be great!

 

Thanks

Jenny

    2 replies

    SecurityPlus
    SecurityPlus
    Explorer III
    September 11, 2020
    What FortiOS version are you running? Does this error come from Web Protection?
    mpeddalla
    Staff
    mpeddalla
    Staff
    January 6, 2024

    Hello  @Jennyjcuk ,

     

    Thank you for contacting the Fortinet Forum portal.

     -Can you please confirm the error that you are getting or a screenshot of the block message ?

     -Do you have any content filtering configured on Fortigate please refer to the below link for configuration review

    https://docs.fortinet.com/document/fortigate/6.2.15/cookbook/725397/web-content-filter

     

    Best regards,

    Manasa.

     

    If you feel the above steps helped to resolve the issue mark the reply as solved so that other customers can get it easily while searching on similar scenarios.

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