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wlwd
New Member
January 29, 2026
Question

Autoconnect and Always up on Android/Ios mobile devices

  • January 29, 2026
  • 1 reply
  • 411 views

Hello everyone, I have a question about the use of Always On and Always Up in combination with Fortinet EMS, Intune, and Android/iOS devices.

Within EMS I have created a profile with the following relevant settings:

<keep_connection_alive>1</keep_connection_alive>
<keep_running>1</keep_running>
<autoconnect_tunnel>TUNNEL</autoconnect_tunnel>
<on_os_start_connect>TUNNEL</on_os_start_connect>
<on_os_start_connect_has_priority>1</on_os_start_connect_has_priority>
<disable_connect_disconnect>1</disable_connect_disconnect>

 

With these settings, I expect my Android device to automatically connect and to always try to keep the connection up. However, this does not happen. I have the impression that these settings are intended only for Windows, because it does work there.

If I enable the options show always up and show autoconnect, the user can check these options in the FortiClient app, after which it works correctly. In my opinion, there should be a way to automatically push this to the client phones.

I deploy the FortiClient app via Intune, where I pass along, among other things, the server address and port. When I look at the documentation, there are no options to enable always up / auto connect within the configuration keys of the Intune app.

Does anyone have an idea how I can get this working?

 

Thank you!

 

1 reply

tbarua
Staff
Staff
January 30, 2026

Hi Wlwd,

 

Regarding the Android device, Autoconnect and Always Up must be enabled from endpoint device as well and it's by design. 

> Below document for Windows and macOS processes of FortiClient regarding Intune;

Ref1: https://docs.fortinet.com/document/forticlient/7.4.3/administration-guide/420465/appendix-c-processes

- And also sharing notification about possible 3rd party conflicts;

Ref2: https://docs.fortinet.com/document/forticlient/7.4.4/windows-release-notes/549781/product-integration-and-support#:~:text=Conflict%20with

 

REF 3: https://community.fortinet.com/t5/FortiClient/Technical-Tip-FortiClient-EMS-Auto-connect-a-VPN-Tunnel/ta-p/195552

 

Best regards,