Skip to main content
Calvin777
Visitor III
November 20, 2023
Question

Asset Identity Center / List does not show Software OS anymore

  • November 20, 2023
  • 1 reply
  • 1846 views

Good evening!

 

I remember, that the Asset Identity List showed the devices in my network including information about the Software OS (Windows, iOS, etc.). After a reboot a couple of days ago, the Software OS is not discovered anymore. All devices do have "unkown" Software OS.

 

The option "device detection" is enabled for all relevant interfaces. What do I miss here?

1 reply

AEK
SuperUser
SuperUser
November 20, 2023

Hello

Try force a DHCP request from some clients and see if it updates OS info.

AEK
Calvin777
Calvin777Author
Visitor III
November 20, 2023

Nope, unfortuantely not.