Asset Identity Center - how it works and how trigger asset address update

Forum|Forum|3 months ago
March 18, 2026
1 reply
207 views

Hi all.

I have an issue with one "dynamic" enviroment [dynamic it that sense that network admins are changing PC and other equipement adresses quit eoffen] that in Asset Identity Center on Fortigate (7.4.11) assets attributes like Address stay as they was identified on the first recognition.

Address (ip address) is not changing in database.

It is a little bit frustrated,because that functionality is used by admins to recognize assets connected to FortiSwitches port and in general to find where device is and how behave.

How asset identity center update works?

How to trigger asset attribute change?

Of course i found otpion of remove assets from database, but it is done manually and hard to do that for specific devices.

funkylicious

SuperUser

hi,

maybe these will help

https://community.fortinet.com/t5/FortiGate/Technical-Tip-Enable-Device-Detection-to-allow-FortiOS-to/ta-p/190901

https://community.fortinet.com/t5/FortiGate/Technical-Tip-Collect-device-parameters-of-all-the-connected/ta-p/324793

"jack of all trades, master of none"

wiekaAuthor

New Member

Thanks @funkylicious.

This technical tip was helpful to understand how it works, and where to troubleshoot this.

It seems that almost everything is accurate according do asset data, but IP adress like a stone stays as was visible on the first identification. The only true information is about mac adress and port where fortiswtich is connected. Software OS - obvious - it cannot chage :). But Address somebody decided to treat like "unchangable" atribute like OS or vendor :).

I will keep on figting with this and give the response here.

BTW - poorly documented functionality by Fortinet, or i cannot find right way.

Thanks a lot

b/r

Wieslaw

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