Approval workflow not sending email

We have Fortimanager 7.0.3 and have a mailserver setup with our O365 domain.

The test email works with no issues.

We have a workflow setup to use that server.

When a change request is made the approvers do not receive an email about the change.

A message trace account we used shows the successful test messages but no attempts for any workflow ones.

I am sure this is something stupid but I am new with this :p

Staff

Hi Stephen,

Have you have gone through this Technical Tip to setup approval workflow in Fortimanager ?

regards,

Sheikh

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New Member

Stephen,

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