Apple Phones are disconnected after screen is locked and have to re-authenticate
Good day Folk, We currently used Fortigate 100D with Captive Portal configured on our Staff network, the Access Point devices are Ubiquity and Mikrotik; users having Apple Phones are been disconnected after they locked the screen of they are phones and have to re-authenticate again (Very painful); Android, PCs and Laptops are not affected. The current version of the firmware is 6.0.4 Below are a part of my config: config system global set alias "FG100D5Dxxxxxxxx" [style="background-color: #ff0000;"] set auth-keepalive enable[/style] set block-session-timer 300 set compliance-check disable set gui-device-latitude "-11.23715097876325" set gui-device-longitude "10.26335970343895" set gui-lines-per-page 200 set gui-theme red set hostname "TooCool_FW" set policy-auth-concurrent 5 set proxy-auth-timeout 5 set refresh 30 set switch-controller enable set timezone 34 end config user setting set auth-type http ftp telnet set auth-cert "Fortinet_Factory" [style="background-color: #ff0000;"]set auth-timeout 1440[/style] [style="background-color: #ff0000;"] set auth-portal-timeout 30[/style] end I have enabled auth-keepalive and increased auth-timeout time and removed auth-secure-http in user setting; but still having the same issue. Please can any one assist me? this issue has been happening for a very longtime now. Thank you