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Yahowmy
New Member
June 23, 2020
Question

Antivirus on fortigate block incoming email causes IMAP sync issues.

  • June 23, 2020
  • 1 reply
  • 3781 views

Good day,

 

FortiGate blocks suspected incoming email based on Antivirus security profile, the protocol of the email client (Outlook) is IMAP.

 

Which causes the sync with the mail server to be stuck and to solve this I have to delete this email and the sync would continue

 

I've disabled IMAP protocol scan in the antivirus profile, for now, to get it to sync with no issues, did anyone face a similar issue?

 

Thanks.

    1 reply

    Miranda485
    New Member
    July 29, 2020

    Yes, I also had to disable IMAP to get some Emails.

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