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Brainwalk
New Member
March 30, 2017
Solved

Anti-SPAM Whitelist

  • March 30, 2017
  • 2 replies
  • 16923 views

I have in the Anti-Spam profile a WhiteList entry like

Type: Email Wildcard

Pattern: *@domain.com

Action: Mark as Clear

Status: enable

 

But still EMails from this Domain are blocked with the Message: smtp helo/ehlo domain name DNS check failed.

 

How can i solve this without setting the Source-IP on WhiteList?

    Best answer by Brainwalk

    Maybe the solution:

     

    CLI:

    config spamfilter profile

    edit "spamfilter"

      config smtp

      set local-override enable

    end

    2 replies

    Jeroen
    New Member
    April 3, 2017

    Brainwalk wrote:

    I have in the Anti-Spam profile a WhiteList entry like

    Type: Email Wildcard

    Pattern: *@domain.com

    Action: Mark as Clear

    Status: enable

     

    But still EMails from this Domain are blocked with the Message: smtp helo/ehlo domain name DNS check failed.

     

    How can i solve this without setting the Source-IP on WhiteList?

    Which version of FortiOS are you running. I have a similar problems running 5.4.4. The whitelist seems to be ignored.

    Brainwalk
    BrainwalkAuthor
    New Member
    April 3, 2017

    Firmware Version v5.4.4, build1117 (GA)

    Brainwalk
    BrainwalkAuthorAnswer
    New Member
    April 3, 2017

    Maybe the solution:

     

    CLI:

    config spamfilter profile

    edit "spamfilter"

      config smtp

      set local-override enable

    end

    Jeroen
    New Member
    April 5, 2017

    Brainwalk wrote:

    Maybe the solution:

     

    CLI:

    config spamfilter profile

    edit "spamfilter"

      config smtp

      set local-override enable

    end

    Your tip fixed the problem. Thanks for your input.

     

    I am trying to find out in which version the bit flipped because it always worked perfectly until recently after applying some updates on the fortigate.