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Khaleelthe555
Explorer
July 21, 2026
Question

Android FortiClient does not prompt for password change after password expiration

  • July 21, 2026
  • 0 replies
  • 16 views

Hi Team,

I am facing an issue with password expiration on FortiGate.

Environment:

  • FortiGate with local users
  • Password policy applied to the users (password expiration enabled)
  • FortiClient on Windows and Android

Issue:
After applying a password policy and allowing the user's password to expire:

  • Windows PC: When the user connects using FortiClient, they are prompted to change their expired password, and the password change works successfully.
  • Android (FortiClient): There is no option or prompt to change the expired password. The login simply fails because the password has expired, leaving the user with no way to update it from the Android device.

 

Is this expected behavior or a known limitation of FortiClient for Android?

Screenshot of password policy:

 

Environment:

  • FortiGate Model: 1101E
  • FortiOS Version: v7.4.11 build2878 (Mature)
  • FortiClient Android Version: 7.4.6.0218
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