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thesirnewton
New Member
November 11, 2016
Question

Allow Skype and teamviewer

  • November 11, 2016
  • 2 replies
  • 16076 views

We have a  fortigate 500D running v5.4.1

I am unable to allow Skype and teamviewer for the network users. 

Attached is a screenshot of my Application control sensor.

I have also allowed Internet telephony in my Web filter policy. 

 

Any help will be appreciated. 

 

    2 replies

    ede_pfau
    SuperUser
    SuperUser
    November 11, 2016

    hi,

    hard to tell from what you're showing.

    Policy? Do you allow the corresponding services (TV uses HTTPS, Skype -?)?

    Policies are matched top-down, do you account for this?

     

    One indication that the AC blocks this traffic would be log entries. What do you see in the security logs?

    MikePruett
    New Member
    November 14, 2016

    If you don't mind please post an example of the policy you are attaching this sensor to.

     

    Thanks!

    MikePruett
    New Member
    November 15, 2016

    Just touching base to see if you solved your problem or if you still needed help

    braymetnet
    New Member
    November 14, 2016

    Hi thesirnewton,

    Could you please confirm that you are selecting the correct sensor whilst applying on the policy.

     

    Kind Regards

    bray

     

    braymetnet
    New Member
    November 23, 2016

    Hi,

    Has you problem been resolved.

     

    Kind Regards

    Biprojit