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CAD
CAD
New Member
February 7, 2016
Question

Allow a program that works through the FortiGate

  • February 7, 2016
  • 2 replies
  • 20957 views

Hello,

 

i have program called (white smoke) working fine before setup fortigate firewall in my network. after installed fortigate my program stop working 

i want one tell me how to allow this program working through forigate.

 

 

thanks

    2 replies

    CAD
    CADAuthor
    New Member
    February 9, 2016

    Any Update?

    rwpatterson
    rwpatterson
    New Member
    February 9, 2016

    You need to tell the forum members more information than that. What ports are needed... What direction traffic needs to travel... Any information that can be used to help your cause. What you gave us is like giving a car to an Eskimo and telling him you need him to drive it.

    CAD
    CADAuthor
    New Member
    February 9, 2016

    because also don't know which port program use it because before setup firewall is working fine.

     

    How do you put the public  ip adddress  of the program server in the white list of fortigate.

     

    thanks

    CAD
    CADAuthor
    New Member
    February 24, 2016

    Hello, I created policy as told me, but the same thing the program not working. Please see policy in attached file for verification. thanks

    CAD
    CADAuthor
    New Member
    February 24, 2016

    Sorry i forgot to upload the policy , please check now

    thanks

    ede_pfau
    SuperUser
    ede_pfau
    SuperUser
    February 24, 2016

    And the 'Whitesmoke-Group' contains public IP addresses? Can you ping these from the FGT/Console window? As that will not need a policy, and you will see if the routing is OK.

     

    I keep wondering what 'VLAN ID:0' is...no VLAN customarily means VLAN ID 1.

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