Skip to main content
Iftikhar
New Member
November 8, 2022
Question

All the devices under Users & Devices are shown as "Other identified device", only displaying the ma

  • November 8, 2022
  • 2 replies
  • 1757 views

Hello, 

All the devices under Users & Devices are shown as "Other identified device", only displaying the mac addresses. 

under logs,-Forward Traffic - it only shows the Source IP Addresses and Mac address of the devices connected on different VLAN. 

 

FortiGate 201F - 7.2.2/ 1255

Need Help! 

2 replies

Anthony_E
Staff
Staff
November 11, 2022

Hello,

 

Thank you for using the Community Forum.

I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.


Regards,

Best Regards
Markus_M
Staff & Editor
Staff & Editor
November 11, 2022

Hi Iftikhar,

 

please check on the GUI > Network > Interface setting of the interface your device belongs to, whether "device detection" is enabled.

 

Best regards,

 

Markus

Thought Leadership Security Summit. Outpace New Threats with AI - enhanced defense. Tuesday, Septmeber 15, 8:30 AM - 2:30 PM PT. The Golf Club at Newcastle, WA.
Fortinet Flag the Hack. Wednesday, August 26, 9:00 AM - 5:00 PM ET, COSM, Atlanta, GA.
Virtual event | September 2026. SASE summit. The age of autonomous trust. Register here!