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SCSIraidGURU
New Member
April 17, 2018
Question

Adding WOWWAY.COM internet to my Fortinet 60E

  • April 17, 2018
  • 14 replies
  • 18937 views

We moved and can only get AT&T fiber 25 Mbps from a Gigabit fiber.  I called Wowway.com.   They had 2 devices on their list

 

Arris Surfboard CM8200 Netgear CM1000

I need to be able to connect them to my WAN port of the 60E.   AT&T gave me a BWG-210-700 with IP passthrough.  How do I connect the WOWWay.com devices to it?  

 

 

 

    14 replies

    rwpatterson
    New Member
    April 17, 2018

    This post is way confusing. What is your end goal? To use the Fortigate AND their device at the same time? If so, how many IP addresses do you have? Create a VIP on the Fortigate at the edge and point that IP to the "WOWWAY" device if you have more than one.

     

    If the issue is the speed you're getting (25/1000), then check the interface statistics to see if you are both speaking the same language. For example:

    Fortigate# diagnose hardware deviceinfo nic wan1 Driver_Name            iegbe Driver_Version            0.8.0-NAPI PCI_Vendor            0x8086 PCI_Device_ID            0x5048 PCI_Subsystem_Vendor        0x0000 PCI_Subsystem_ID        0x0000 PCI_Address            5:2.0 PCI_Bus_Type            PCI Bus #05 PHY_Type            3 MAC_Type            8 IRQ                0 System_Device_Name        wan1 Current_HWaddr            00:00:00:00:00:00 Permanent_HWaddr        00:00:00:00:00:00   Link                up Speed                1000 Duplex                full State                up(0x1203) MTU_Size            1500   Rx_Packets            102732998 Tx_Packets            69980718 Rx_Bytes            3639565169 Tx_Bytes            2734868041 Rx_Errors            0 Tx_Errors            0 Rx_Dropped            0 Tx_Dropped            0 Multicast            15523706 Collisions            0   Rx_Length_Errors        0 Rx_Over_Errors        0 Rx_CRC_Errors            0 Rx_Frame_Errors            0 Rx_FIFO_Errors            0 Rx_Missed_Errors        0 Tx_Aborted_Errors        0 Tx_Carrier_Errors        0 Tx_FIFO_Errors            0 Tx_Heartbeat_Errors            0 Tx_Window_Errors        0     Fortigate# 

     

    This should be similar to what you should be looking at. Note that the speed and duplex settings are usually 1000/full for a gigabit connection, not auto/auto.

     

    Hope that helped.

     

    SCSIraidGURU
    New Member
    April 17, 2018

    Wowway.com has a 1000 down / 50 up internet at my new house.  Those are the devices they offer for it. 

     

    In order for the 60E to use DHCP to get the WAN2 information, the device needs IP Passthrough on it or I need a way of setting the WAN information on WAN2 of the 60E.  Those two devices CM8200 and CM1000 are what they connect their WAN cable to in order to pass LAN back.  IP Passthrough using DHCP Fixed to the MAC address of WAN2 on the fortinet 60E is how this is accomplished.  It turns the router/modem into a passthrough device.  WOWWay can't tell me if it can do it or how to connect it to the 60E.

    rwpatterson
    New Member
    April 18, 2018

    It appears that their device is just put into bridge mode where it simply changes the device type and passes traffic. If that is the case, then plug the 40Gate into their handoff and have at it.

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