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farhang_gh
New Member
December 9, 2018
Solved

Active-Active HA Problem (Slave device is unreachable)

  • December 9, 2018
  • 1 reply
  • 8749 views

Dear guys,

We have two FortiGate 300E in an active-active cluster. HA port is up, configuration sync is OK and everything looks fine.

But the slave device is unreachable. We cannot ping any interface on slave device when directly connecting the slave device to laptop. Ping reply is "destination host is unreachable".

Then I enabled load-balance-all through command line, but same result.

Do you have any suggestion?

Thanks

 

    Best answer by ede_pfau

    On the master unit, in CLI "exec ha manage 0" - can you login (telnet) across the HA link this way?

    1 reply

    ede_pfau
    SuperUser
    ede_pfauAnswer
    SuperUser
    December 10, 2018

    On the master unit, in CLI "exec ha manage 0" - can you login (telnet) across the HA link this way?

    farhang_gh
    New Member
    December 11, 2018

    Hi,

    Yes I could.

    farhang_gh
    New Member
    December 13, 2018

    Any idea?