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bbBt
New Member
February 27, 2015
Question

account purging

  • February 27, 2015
  • 5 replies
  • 17658 views

Hi

Is it possible to delete an account from the FAC database that has been locked due to inactivity?

i.e. an account expires after one year from creation, however I need this removed if no user activity has been recorded for 30 days.

 

Thanks

B

    5 replies

    Carl_Windsor_FTNT
    Staff
    Staff
    February 27, 2015

    bb wrote:

    Is it possible to delete an account from the FAC database that has been locked due to inactivity?

    i.e. an account expires after one year from creation, however I need this removed if no user activity has been recorded for 30 days.

     

    It sure is.  Go to Authentication > User Account Policies > Lockouts and Enable Inactive User Lockout.  Enabling Automatic purge in Authentication > User Account Policies > General will then remove them.

    bbBt
    bbBtAuthor
    New Member
    February 27, 2015

    Hi Carl

    Wouldn't that only remove expired accounts?

    my account would be valid for one year, but may only be used for a couple of days. i can't find any options to differentiate between locked accounts (inactivity vs wrong password )

     

    Thanks,

    B

    Carl_Windsor_FTNT
    Staff
    Staff
    February 27, 2015

    I was sure that we had changed it so allow these accounts to be removed but I am hesitating now.  Let me test and confirm over the weekend and if not, I will create an feature request to create an "inactive" status and allow this to be purged.

    bbBt
    bbBtAuthor
    New Member
    February 27, 2015

    Thanks a lot Carl

    much appreciated

    Carl_Windsor_FTNT
    Staff
    Staff
    March 2, 2015

    You are correct, inactive users are set to disabled and therefore miss being purged.  I have created an new feature request for this capability to be added (NFR 270528 for reference).

     

    bbBt
    bbBtAuthor
    New Member
    March 4, 2015

    Great news!

    cheers :)

    hkloh
    New Member
    May 17, 2016

    Hi Carl,

     

    The new firmware (4.1) support purge user (auto/manual) but can we view the detail information at the event log (which user is been purged or disabled)..

    Carl_Windsor_FTNT
    Staff
    Staff
    May 17, 2016

     

    Log 305 show me disabling the user manually (admin2 (changed fields = active)

    Log 306 shows the manual purge and logs the user admin3 being deleted in log 321

    Log 326 shows an automatic purge and the result being user carl being deleted in log 327