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chen
New Member
May 22, 2017
Question

About ‘files dropped due to poor network connection’

  • May 22, 2017
  • 1 reply
  • 9520 views

I am using Fortigate 60D (5.4) for a while. From last week, I got following log every 10 minutes.

type=event subtype=system level=warning vd=root logdesc="Files dropped due to poor network connection" count=2 action=transfer status=drop reason=poor-network-condition msg="2 files were dropped by quard to global_fsb: 0 reached max retries, 2 reached TTL."

 

I don't think any configuration is modified by me. And I don't have Forticloud linked...

 

Please help me.

 

Thanks a lot

1 reply

chen
chenAuthor
New Member
May 23, 2017

Anyone can help?

 

Hosemacht
Explorer
May 23, 2017

Hi,

 

seems like an hardware issue from other network components.

check the network devices and cables wich are connected to the Firewall.

 

i hope this helps.