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Peter_Burk
Peter_Burk
New Member
December 5, 2017
Question

A network error prevented updates from being downloaded

  • December 5, 2017
  • 1 reply
  • 10422 views

Hy, I need to figure out how to get those antivirus updates to the client. Client says : Database is out of date. Server says that the client has not the latest update, but there is no way to push those updates to the client, only that stupid error is reported. I tried to delete the entry's in fdni.conf but it does not help. The client is in the same net as the server is, I can ping the server and telnet the listen and upload port.... Someone can help?

Greetings Peter

    1 reply

    SteveG
    SteveG
    New Member
    December 5, 2017

    I believe FortiClient gets updates directly from Fortinet via the internet, do the clients have relevant access to perform the AV definition updates?

    Peter_Burk
    Peter_BurkAuthor
    New Member
    December 7, 2017

    Hei, I checked all those IP addresses with FortyAnalyzer, I see that there is no firewall rule blocking or stopping, Client's local firewall is disabled, so why do I get these massages? There are 127 Client's out of sync, we have 500 Clients...

    Greetings Peter

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