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IT_Angel
IT_Angel
New Member
January 12, 2024
Question

99+ ZTNA Certificate signed Notifications

  • January 12, 2024
  • 2 replies
  • 1106 views

Hello everyone,
I noticed today that our EMS sends the message "ZTNA Certificate signed" to all registered clients every 10 minutes. We do not have ZTNA installed and we have not activated it on the clients.

 

Is it because the feature was also installed? Or is there any way to avoid the "spam notification"?

 

Regards.

2 replies

Dhruvin_patel
Staff
Dhruvin_patel
Staff
January 14, 2024

Greetings,

What is the forticlient version?
Is it possible to re-register an endpoint to EMS and check that has any effect?

In addition, kindly collect FortiClient\EMS logs as follows:
1. Turn on the DEBUG log level on the 'System Settings' endpoint profile assigned to the endpoint in question (Endpoint Profile > System Settings > profile > Advanced > Log Level > Debug)
2. Turn on the debug log level on EMS under System Settings > Log Settings > Debug
3. Once the issue occurs, collect FortiClient diagnostics from the FortiClient About tab ('Diagnostic Tool.png')
4. Collect EMS diagnostics from Administration > Generate diagnostic logs

And add the screenshot of the message as well.

Best Regards,
Dhruvin Patel

ris1313
ris1313
New Member
December 23, 2025

forticlient version 7.4.4
EMS 7.4.5

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