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mhucm
New Member
November 25, 2020
Question

[6.4.3] Problem with Microsoft servers

  • November 25, 2020
  • 2 replies
  • 3116 views

We've been experiencing problems with Microsoft servers (Windows Update, Office365). Windows Update: client (Windows 10) says it cannot connect to Windows update servers. Office365: client (Windows 10) says it has no internet connection. We also had problem with certain HTTPS website but it was solved by upgrading from 6.4.2 to 6.4.3.

I've done various tests and it seems that it does not work if: 1) proxy mode is enabled 2) AND any other security profile is enabled (except SSL inspection). But it does work if: 1) proxy mode is enabled AND any other security profile is disabled except SSL inspection 2) OR flow mode is enabled and any other security profile is enabled.

 

Debugging has not revealed a thing so far.

    2 replies

    boneyard
    Valued Contributor
    February 7, 2021

    just wondering if you ever resolved this?

    mike_dp
    New Member
    February 9, 2021

    we have the same issue and had to set policies with microsoft o365 as Internet service with flow mode instead of proxy mode. We had the issues on 6.2.7 and upgraded lately to 6.4.4. I didn't try to switch it back to proxy.

     

    We also have certificate errors randomly with flow mode.

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