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nsantin
New Member
September 3, 2018
Question

5.6.5 Upgrade, sporadic ERR_CONNECTION_RESET with IPS enabled

  • September 3, 2018
  • 7 replies
  • 8497 views

Hi, I just upgraded a HA pair of 100D's from 5.2.13 to 5.6.5 and for some reason Im now sporadically getting "ERR_CONNECTION_RESET" browsers errors (chrome) on the initial inbound connections to various web servers (VIP) when I have IPS enabled (tried updating to the built in profiles post upgrade with same issue).

 

Once the site finally loads everything seems to work fine, it just appears to be the initial connection hangs up about 50% of the time. Any ideas? Im not sure if this an issue with the engine, or perhaps and issue with the IPS being offloaded to the slave unit?

 

 

    7 replies

    Hosemacht
    Explorer
    September 4, 2018

    Hello there,

     

    you should have used the official upgrade path = 5.2.13 -> 5.4.9 -> 5.6.5.

    If possible go back to 5.2.13 and then follow the upgrade path.

    nsantin
    nsantinAuthor
    New Member
    September 4, 2018

    Yes this is the path I followed, you can't directly go to 5.6.5 from 5.2

    Hosemacht
    Explorer
    September 4, 2018

    hmm what is the ips engine ver. number?

    are you browsing through an ipsec tunnel?

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