Hi Friends, I am having trouble getting a 431F FAP to broadcast on my Cisco switch.It is connected to a trunk port. The switch tags Native vlan 75 back to the FortiGate.VLAN 75 on my FortiGate LACP is able to receive traffic and gives out an IP address to the FAP on this interface.I can authorize the FAP to the Fortigate. I can access the diagnostics and CLI via the FGT.The trunk port to the FAP allows ALL VLANs (probably not needed as it should tunnel via the VLAN75 interface right?)FortiAP diagnostics say the radio/ssid is UP but doesnt broadcast. Admin up / int down.When the FAP is plugged into a fortiswitch, it broadcasts. Even when the fortiswitch has 0 configuration, factory default. I tested this by plugging in ethernet port 2 into the fortiswitch. Whilst both ethernet cables are plugged in, my ssid broadcasts and I am able to authenticate into it.I dont think its a power issue because my cisco switch can supply 30 watts. Auto mode - 15.4 watts. Static power 30 watts. same issue.Lastly, it works when plugged into a fortiswitch that is configured. No configuration changes on the Fortigate whatsoever.So my question is, what am I missing in the Cisco / Fortigate side to make this work on a non - fortiswitch environment?

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Question

431F FortiAP with Cisco Switch - Wont Broadcast but broadcasts on FortiSwitch

Hi Friends,

I am having trouble getting a 431F FAP to broadcast on my Cisco switch.

It is connected to a trunk port. The switch tags Native vlan 75 back to the FortiGate.
VLAN 75 on my FortiGate LACP is able to receive traffic and gives out an IP address to the FAP on this interface.
I can authorize the FAP to the Fortigate. I can access the diagnostics and CLI via the FGT.
The trunk port to the FAP allows ALL VLANs (probably not needed as it should tunnel via the VLAN75 interface right?)
FortiAP diagnostics say the radio/ssid is UP but doesnt broadcast. Admin up / int down.
When the FAP is plugged into a fortiswitch, it broadcasts. Even when the fortiswitch has 0 configuration, factory default. I tested this by plugging in ethernet port 2 into the fortiswitch. Whilst both ethernet cables are plugged in, my ssid broadcasts and I am able to authenticate into it.
I dont think its a power issue because my cisco switch can supply 30 watts. Auto mode - 15.4 watts. Static power 30 watts. same issue.
Lastly, it works when plugged into a fortiswitch that is configured. No configuration changes on the Fortigate whatsoever.

So my question is, what am I missing in the Cisco / Fortigate side to make this work on a non - fortiswitch environment?

Staff

Hi,

Normally, if the Fortiap receives inadequate power, the SSID may not broadcast.

Kindly perform the following POE debug commands on the FortiAP.

cw_diag power

cw_diag debug poe 5
cw_debug on

After collecting the logs, turn off the debug as below.

cw_debug off

Regards

Jamal Hussain