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Ahmed_Galal
Staff
Staff
February 24, 2025

Troubleshooting Tip: Scan history is showing zero requests count after running vulnerability scan

  • February 24, 2025
  • 0 replies
  • 205 views
Description This article describes how to troubleshoot a non-working vulnerability scan with zero results.
Scope FortiWeb.
Solution

Step 1: Enable the vulnerability scan feature at System -> Config -> Feature Visibility.


web vulnerability scan.png

Step 2: At the Scan Profile make sure to include http:// Or https:// in the domain. 

domain.png

 

Step 3: Make sure the domain is resolving to the real server IP and not the public IP, or use the real server IP address instead of the domain.

 

nslookup.png

 

Step 4: Packet captures the connection between FortiWeb and the real server at Network -> Packet Capture

 

packet capture.png

 

Related document:
Configuring vulnerability scan profiles

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