Skip to main content
AACastillo
Staff
Staff
October 14, 2025

Technical Tip: Delete default 'admin' user account in FortiWeb

  • October 14, 2025
  • 0 replies
  • 440 views
Description This article discusses about situation when it is wanted to delete the 'admin' user account in FortiWeb and alternative ways to protect using this account.
Scope FortiWeb.
Solution

In some cases, it is wanted to delete the default 'admin' user in FortiWeb; however 'admin' user cannot be deleted or change its administration profile (prof_admin).

 

01a.png

 

This is because the 'admin' user has special rights, like restoring passwords of other administrators; no other account can be considered a complete replacement.

 

To try to avoid using this administrator account, modifications can be made in the 'admin' configuration using a different FortiWeb administrator user with Access Profile 'prof_admin':

 

  1. Go to System -> Admin -> Administrators, select 'admin' and then Edit:

 

02a.png

 

In IPv4 Trusted Hosts, configure an IP address that cannot connect to FortiWeb; for example, 1.2.3.4/32. To finish, select OK.

 

03a.png

 

  1. Go to System -> Admin -> Administrators, select 'admin' and then Change Password:

     

04a.png

 

Configure a password in New Password and Confirm Password with a high degree of complexity (at least 12 characters, including upper and lower case letters, digits, and special characters; something like shown in the example). To finish, select OK.

 

05a.png

 

Disable admin user (starting with version 8.0.3):

From FortiWeb version 8.0.3, the ability to disable the built-in admin account is introduced. To disable the admin user, follow the instructions explained in this document:

Disable Default Admin Account


Related document:
Administrators