Technical Tip: Unable to login to UC desktop agent
Description
This article describes the impossibility to login to UC desktop with the correct username and password.
Scope
For version 6.0.1 or later.
Solution
1) When login UC desktop agent, getting the following error.
This article describes the impossibility to login to UC desktop with the correct username and password.
Scope
For version 6.0.1 or later.
Solution
1) When login UC desktop agent, getting the following error.
2) Login to FortiVoice admin page, go to Security -> User Privilege, edit the user privilege profile assigned to the extension and enable Softclient API login.