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Technical Tip: Lost seed file for FortiToken Hardware with CD

Description	This article describes what happens if the seed file of FortiToken is with a CD.
Scope	FortiToken with CD.
Solution	FortiToken Hardware with CD, for example, FortiToken-200-CD is a hardware Token that comes with a CD. The CD contains all the seed files with the token. For example, in a 10 tokens bundle purchase, the 10 hardware tokens will be received with a single CD where all the token’s seed files are stored. FortiToken-200-CD will have a serial number starting with the FortiToken-211 prefix. If the CD is lost and there is no backup of the seed file, open a ticket with Fortinet Customer Service and attach the invoice, in order to generate the seed file. Refer to Technical Tip: Process for requesting token seed files for hardware FortiTokens.

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