Technical Tip: FortiToken showing 888888 and then off
| Description | This article describes the 'FortiToken showing 888888 and then off' issue |
| Scope | FortiToken. |
| Solution | When the FortiToken is showing '888888' and the turn off, that means the FortiToken is mostly dead.
Fortinet sells the FortiToken with a 12 month hardware warranty. The End-User License Agreement (http://www.fortinet.com/doc/legal/EULA.pdf) specifies the details of the warranty. If the Fortitoken is within a 12 month hardware warranty, it is possible to open a RMA ticket for the FortiToken to replace a new one. |