Troubleshooting Tip: 'License invalid due to exceeding allowed 0 CPUs and 0 MB RAM.' error during FortiSwitch Manager or FortiGate deployment
| Description | This article describes steps to debug the issue when the following error is seen during license activation on FortiSwitch Manager CLI or FortiGate:
FortiSwitch Manager CLI: License invalid due to exceeding allowed 0 CPUs and 0 MB RAM.
FortiGate:
License invalid due to exceeding allowed 0 CPUs and 0 B RAM. |
| Scope | FortiSwitch Manager, FortiGate. |
| Solution | Ensure VM requirement is according to the guide: Introduction
Check below outputs from the CLI:
get system status VM UUID: 564D73155AA7C5BB841A32D72Cxxxxxx <----- Check the VM UUID.
diagnose debug vm-print-license UUID: 564D73155AA7C5BB841A32D72Cxxxxxx <----- Check the UUID.
diagnose hardware sysinfo vm UUID: 564D73155AA7C5BB841A32D72Cxxxxxx <----- Check the UUID.
Cause of the issue: It is possible that an incorrect UUID was used during license generation. Contact customer support to modify the UUID and create a new license file.
Related documents: |
