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dwivedis
Staff
Staff
December 13, 2024

Troubleshooting Tip: FortiSwitch MAC Address Flushing

Description This article provides steps to troubleshoot the issue of FortiSwitch deleting MAC addresses.
Scope FortiSwitch
Solution

A FortiSwitch is designed to optimize network resources. It periodically removes MAC addresses from its address table if:

Device Inactivity: The connected device has been idle for a period longer than the configured MAC aging interval.

Device Reboot: The connected device restarts, causing the switch to relearn its MAC address.

 

Temporary Workaround:

To prevent immediate MAC address deletion, you can temporarily set the MAC aging interval to 0 by executing the below commands:

 

config switch global
    set mac-aging-interval 0
end

 

Permanent Solution:

For a long-term solution, address the root cause of the issue:

  • Device Replacement: If the device is faulty or unreliable, consider replacing it with a more stable device.
  • Device-Side Troubleshooting: Investigate the connected device to ensure it's functioning correctly and sending regular traffic.
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