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vinodhini
Staff
Staff
March 29, 2026

Technical tip: FortiSwitch topology view incomplete after FortiOS upgrade to v7.6.5

  • March 29, 2026
  • 0 replies
  • 496 views
Description The article describes how to fix the FortiSwitch topology view when FortiGate is not displaying it correctly
Scope FortiOS v7.6.5, v7.6.6.
Solution

FortiOS v7.6.5 and 7.6.6 GA are showing an incomplete topology view under Managed FortiSwitches -> Topology section.

 

FortiLink connection between the FortiGate and the FortiSwitch units shows a dotted line, and FortiSwitches show no connected ports information.

 

11560512 Managed_FortiSwitches_Topology (1).png

 

Execute switch-controller get-physical-conn standard shows blank output.

 

FW01 # execute switch-controller get-physical-conn standard

This will display connectivity graph information for FortiLink from FortiGate's perspective
NOTE : If FortiSwitch is not authorized, no connectivity information will be shown
NOTE : If FortiSwitch is in idle state, no connectivity information will be shown
NOTE : If FortiSwitch ISL peer has inconsistent info, no connectivity information will be shown


Managed FortiLinks in current vdom root:

FortiLink interface : fortilink

 

FortiGate is not displaying the FortiSwitch topology correctly after the upgrade to v7.6.5 or v7.6.6 when the FortiSwitch name is more than 16 characters

 

This is a known bug reported in FortiOS versions. It will be fixed in the upcoming FortiOS version 7.6.7.

 

Workaround:

  1. Change the FortiSwitch name to less than 16 characters.
  2. Reboot the FortiGate.
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