update record issue

Question

Hello Team, I'm facing a issue with update reord Step on playbook as mentioned on below log {"Error message": "
 Failed to create the record. The system administrator has defined a uniqueness constraint for the fields (typeofindicator, value) and a record already exists with the specified values for these fields! Note that the record might be in the recycle bin or not accessible to you. URL: https://localhost/api/3/indicators/5086526c-b0ee-44ad-810d-ab252ed73206 Call for URL: https://localhost/api/{"Error message": "
 Failed to create the record. The system administrator has defined a uniqueness constraint for the fields (typeofindicator, value) and a record already exists with the specified values for these fields! Note that the record might be in the recycle bin or not accessible to you. URL: https://localhost/api/3/indicators/5086526c-b0ee-44ad-810d-ab252ed73206 Call for URL: https://localhost/api/3/indicators/5086526c-b0ee-44ad-810d-ab252ed73206 failed with status code 409 
","status": "failed","execution_time": "2 seconds 354 ms"}/indicators/5086526c-b0ee-44ad-810d-ab252ed73206 failed with status code 409 
","status": "failed","execution_time": "2 seconds 354 ms"}

Jtamboli · Accepted Answer

Hi @Osama-Ahmed ,

The error you're encountering is due to a uniqueness constraint set on the Indicator module, specifically on the fields typeofindicator and value. This means that the system does not allow the creation or update of an indicator record with the same combination of typeofindicator and value as an existing record.

Please verify whether the value you're trying to update already exists in the Indicator module. If the record isn't visible in the current view, it might be:

Present in the Recycle Bin, or
Not accessible due to permission restrictions.

Junaid Tamboli
Software QA Engineer - 1

Osama-Ahmed · Answer

Dear jtamboli, many thanks

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