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Osama-Ahmed
Visitor III
April 6, 2025
Solved

update record issue

  • April 6, 2025
  • 2 replies
  • 743 views

Hello Team,

 

I'm facing a issue with update reord Step on playbook as mentioned on below log

 

{
"Error message": "\n Failed to create the record. The system administrator has defined a uniqueness constraint for the fields (typeofindicator, value) and a record already exists with the specified values for these fields! Note that the record might be in the recycle bin or not accessible to you. URL: https://localhost/api/3/indicators/5086526c-b0ee-44ad-810d-ab252ed73206 Call for URL: https://localhost/api/{
"Error message": "\n Failed to create the record. The system administrator has defined a uniqueness constraint for the fields (typeofindicator, value) and a record already exists with the specified values for these fields! Note that the record might be in the recycle bin or not accessible to you. URL: https://localhost/api/3/indicators/5086526c-b0ee-44ad-810d-ab252ed73206 Call for URL: https://localhost/api/3/indicators/5086526c-b0ee-44ad-810d-ab252ed73206 failed with status code 409 \n",
"status": "failed",
"execution_time": "2 seconds 354 ms"
}/indicators/5086526c-b0ee-44ad-810d-ab252ed73206 failed with status code 409 \n",
"status": "failed",
"execution_time": "2 seconds 354 ms"
}

 

    Best answer by Jtamboli

    Hi @Osama-Ahmed ,

     

    The error you're encountering is due to a uniqueness constraint set on the Indicator module, specifically on the fields typeofindicator and value. This means that the system does not allow the creation or update of an indicator record with the same combination of typeofindicator and value as an existing record.

    Please verify whether the value you're trying to update already exists in the Indicator module. If the record isn't visible in the current view, it might be:

    • Present in the Recycle Bin, or

    • Not accessible due to permission restrictions.


    Junaid Tamboli
    Software QA Engineer - 1

    2 replies

    Jtamboli
    Staff
    JtamboliAnswer
    Staff
    April 6, 2025

    Hi @Osama-Ahmed ,

     

    The error you're encountering is due to a uniqueness constraint set on the Indicator module, specifically on the fields typeofindicator and value. This means that the system does not allow the creation or update of an indicator record with the same combination of typeofindicator and value as an existing record.

    Please verify whether the value you're trying to update already exists in the Indicator module. If the record isn't visible in the current view, it might be:

    • Present in the Recycle Bin, or

    • Not accessible due to permission restrictions.


    Junaid Tamboli
    Software QA Engineer - 1

    Osama-Ahmed
    Visitor III
    April 16, 2025

    Dear jtamboli,

     

    many thanks