Unable to Create or Update Case on FortiSIEM from FortiSOAR

Description :

1-Trying to create a case on FortiSIEM from FortiSOAR using Connector(FortiSIEM Connector 5.4.2) action as a part of case management.

2-However it fails with below error:

Error message

:

\n status code: 403, error: Access Denied Connector :: fortinet-fortisiemV5.4.2 Call for URL: https://localhost:9595/integration/execute/ failed with status code 400 \n

3-Already verified the user permissions on FortiSIEM.

Can you please help.
Thanks in Advance.

Staff

What is the FortiSIEM product version? These Case Management actions are supported only in FortiSIEM v7.4.0 and later.

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