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Osama-Ahmed
Osama-Ahmed
Visitor III
April 16, 2025
Question

Alert Data

  • April 16, 2025
  • 2 replies
  • 922 views

Dear Team,

 

i'm facing an issue with getting alert Data as when i open the alert i get this message "Please wait while Indicators are being extracted"

another Question

i need to see the alert Data (details), how i can do that

    2 replies

    jankit6
    Staff
    jankit6
    Staff
    April 16, 2025

    Hello @Osama-Ahmed 


    The indicator extraction for the alert seems stuck or is still in progress.

    You can check the Extration playbook status by opening an alert and selecting the playbook execution history for the respective alert.

     

    Screenshot_134.png

     

    Screenshot_133.png

     

    Regarding the second question, could you please share more details? Usually, all the details are available on the alert page.

    Osama-Ahmed
    Osama-AhmedAuthor
    Visitor III
    April 16, 2025

    Dear jankit6,

    thanks for replay.

    yes the alert seems stuck and for the second point i get it

    jankit6
    Staff
    jankit6
    Staff
    April 16, 2025

    You can review the execution history for the alert to identify the reason for the playbook failure, which should help pinpoint the root cause.
    If the playbook has failed, you can also try retriggering it.

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