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jhimanshu
Staff
Staff
March 17, 2026

Troubleshooting Tip: The status of cyops-integrations-agent service continously fluctuates on Agent Node

  • March 17, 2026
  • 0 replies
  • 63 views
Description This article describes the steps to resolve the continuous fluctuation of the cyops-integrations-agent service on the Agent node.
Scope FortiSOAR Agent.
Solution

Verify the message logs from the Agent Node CLI at /var/log/messages to check whether the service process is getting exited with status=3/NOTIMPLEMENTED.


The failure is probably due to a blocked or intermittent connectivity failure for the FortiSOAR repository. Validate using the following command.

 

curl -vk https://repo.fortisoar.fortinet.com


Once the communication is established, restart the service: systemctl restart cyops-integrations-agent
.


If the issue persists, feel free to reach out to Support for assistance.