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sramanujam
Staff
Staff
January 1, 2026

Troubleshooting Tip: How to use the CLI to resolve the 'VM Configs Failed' error in FortiSOAR

  • January 1, 2026
  • 0 replies
  • 102 views
Description This article describes how to troubleshoot and resolve the 'VM Configs Failed' error in FortiSOAR using the CLI, including checking for the error file, running the VM configuration script in debug mode, and configuring all VM options.
Scope FortiSOAR 7.5.x, 7.6.x.
Solution

Step 1: Check for the VM Configs Failed file in the home directory.

 

ls -la /home/csadmin/ | grep -i failed
-rw-r-----. 1 csadmin csadmin 0 Dec 26 03:05 .vm_configuration_failed

 

Step 2: Run the VM configuration script in debug mode to identify errors.

 

sudo sh -x /opt/cyops/scripts/config-vm.sh

 

Step 3: Configure all necessary options as prompted by the script to resolve the issue.

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