Troubleshooting Tip: How to resolve the Code Snippet error with "cannot pickle 'PyCapsule' object"
| Description | This article describes how to handle an issue where the code snippet fails in FortiSOAR with an error message indicating 'ERROR :: cannot pickle 'PyCapsule' object'.
"CS-INTEGRATION-5: Error occurred while executing the connector action ERROR :: cannot pickle 'PyCapsule' object Call for URL: https://localhost:9595/integration/execute/ failed with status code 400" |
| Scope | FortiSOAR 7.5.x, 7.6.x |
| Solution | Step 1: Get the current version of the installed Code Snippet RPM:
rpm -qa | grep cyops-connector-code-snippet cyops-connector-code-snippet-2.1.2-9455.el8.x86_64.rpm
Step 2: Update the Code Snippet RPM using YUM Manager
sudo yum update cyops-connector-code-snippet -y
Step 3: Remove the pycache and restart the uwsgi services.
rm -rf /opt/cyops-integrations/integrations/connectors/pycache;
Step 4: Get the updated version of the installed Code Snippet RPM.
rpm -qa | grep cyops-connector-code-snippet cyops-connector-code-snippet-2.1.4-10717.el9.x86_64
After restarting the uwsgi service, try running the playbook again. |