Troubleshooting Tip: How to fix No module name found error for MySql connector
| Description | This article describes how to fix dependency errors for MySQL connector in FortiSOAR. |
| Scope | FortiSOAR. |
| Solution | Sometimes installing the MySql connector does not install its dependencies and starts showing an error 'No module Mysql'.
Check the MySQL module using the below command:
/opt/cyops-integrations/.env/bin/pip list | grep mysql-connector
If it does not return the MySQL-connector module in the result, install it using the below command:
sudo -u fsr-integrations /opt/cyops-integrations/.env/bin/pip install mysql-connector-python
Login to FortiSOAR GUI and check the connector status, it should work after that. |
