Troubleshooting Tip: How to Fix Email Notification Issues on a FortiSOAR Instance?
| Description | This article describes how to resolve system email notification issues that occur when the domain name is not properly configured on FortiSOAR. |
| Scope | FortiSOAR v7.5.x, v7.6.x |
| Solution | Step 1: Check the Current Domain Configuration:
# dnsdomainname #
Step 2: Set the Hostname Using the Fully Qualified Domain Name (FQDN):
# sudo csadm hostname --set fsrmaster.fortinet.com ----------------------- ... ...
# dnsdomainname fortinet.com
Step 3: Retrieve the Mapped SMTP Information for the Domain:
# dig +short MX fortinet.com 10 smtp.fortinet.com. |