Troubleshooting Tip: FortiSOAR Inplace Upgrade Failure during Pre Check steps
| Description | This article describes the issue of encountering an error during the pre-check steps of a FortiSOAR upgrade from version 7.4.1 to 7.5.0.
fortisoar-inplace-upgrade-7.5.0.bin: line 653: ./handle-cluster-upgrade.py: Permission denied
The error occurs due to the absence of execute permissions on the relevant directory mount path where the upgrade file is located. |
| Scope | FortiSOAR 7.4.x |
| Solution | To resolve the error during the pre-check steps of a FortiSOAR upgrade, follow these steps: Step 1: Make sure the fortisoar-inplace-upgrade-7.5.0.bin file has execute permissions.
Step 2: If the file is located on a path with the noexec option in fstab, such as /tmp, move it to a directory with execute permissions, like /var.
df -Th /home/csadmin /dev/mapper/vgos-lvhome xfs 10G 104M 9.9G 2% /home
cat /etc/fstab
Step 3: Run the pre-check again after moving the file to a directory with execute permissions. |