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sramanujam
Staff
Staff
December 29, 2025

Troubleshooting Tip: FortiSOAR Inplace Upgrade Failure during Pre Check steps

  • December 29, 2025
  • 0 replies
  • 78 views
Description

This article describes the issue of encountering an error during the pre-check steps of a FortiSOAR upgrade from version 7.4.1 to 7.5.0.

 

fortisoar-inplace-upgrade-7.5.0.bin: line 653: ./handle-cluster-upgrade.py: Permission denied

 

The error occurs due to the absence of execute permissions on the relevant directory mount path where the upgrade file is located.

Scope FortiSOAR 7.4.x
Solution

To resolve the error during the pre-check steps of a FortiSOAR upgrade, follow these steps:

Step 1: Make sure the fortisoar-inplace-upgrade-7.5.0.bin file has execute permissions.


chmod +x fortisoar-inplace-upgrade-7.5.0.bin

 

Step 2: If the file is located on a path with the noexec option in fstab, such as /tmp, move it to a directory with execute permissions, like /var.

 

df -Th /home/csadmin
Filesystem Type Size Used Avail Use% Mounted on

/dev/mapper/vgos-lvhome xfs 10G 104M 9.9G 2% /home

 

cat /etc/fstab
/dev/mapper/vgos-lvhome /home xfs nodev,usrquota,grpquota,nosuid 0 0

 

Step 3: Run the pre-check again after moving the file to a directory with execute permissions.